Frequently Asked Questions
Everything you need to know about shopping at HYPEDEPT.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
Are all products authentic?
Absolutely. At HYPEDEPT, we guarantee 100% authenticity for every item in our curated collection. Each piece undergoes a rigorous multi-point inspection process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you restock sold-out items?
Due to the exclusive nature of our drops, many items do not restock. However, you can sign up for notifications on the product page to be alerted if a specific size becomes available.